Privacy Policy
Your privacy matters to us at QuietFieldWorks
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather data you choose to share. This may include your name, company name, email address, phone number, delivery addresses, and any specific requests for your floral needs. We also obtain payment details when you place orders, though processing is securely handled by our payment partners.
For our corporate clients, we might collect additional business information such as company registration details, preferred delivery times, and budget guidelines. This helps us offer a service that is tailored to your business requirements.
Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device details, and how you navigate the site. We use this information to improve site performance and to understand how clients locate our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.
We also leverage information to enhance our services and the overall website experience. This helps us identify which corporate floral solutions are most valuable to our clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
QuietFieldWorks respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and adopt suitable technical and organizational safeguards to guard it. This includes safe storage of data, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Your personal data is kept in secure systems with access restrictions and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information as it travels between your browser and our services.
Limited Access
Access to customer data is limited to personnel who require it to deliver services.
Although we deploy robust security measures, no online transmission method is completely risk-free. We continually revise our security practices to counter evolving threats.
Your Privacy Rights
You hold important rights over your personal data. In accordance with applicable laws, you may be entitled to access, update, erase, or limit how your information is used.
To exercise these rights, contact us via the details at the policy's end. We will respond within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: about three years after your last service interaction
- Payment records: seven years for tax and accounting needs
- Website analytics data: roughly 26 months for service improvement analysis
- Marketing preferences: until you unsubscribe or for two years of inactivity
Cookies and Site Tracking on This Website
We employ cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies let us recall your preferences and assess site performance.
You can manage cookie settings via your browser options. Note that turning off some cookies could impact how the site works. For more details about how we handle cookies, please consult our Cookie Policy.
Links to External Sites
Our site may include connections to third-party websites or services. This privacy policy covers only QuietFieldWorks and our site. We are not accountable for the privacy practices of other sites.
We recommend checking the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If major changes occur, the "Last Updated" date at the top of this policy will be updated.
We invite you to review this policy occasionally to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
QuietFieldWorks Privacy Team
Flower Lane, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within roughly a week.